SECTION 1 – WHAT WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the minimum personal information you give us such as your name, address, phone number and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission (after you subscribe to our newsletter), we may send you emails about our store, new products and other updates. You can cancel your subscription to our newsletter anytime from your user account or by clicking “unsubscribe” in newsletter you received.
SECTION 2 – CONSENT
When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us via “CONTACT” option.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service or law of the country you are resident in.
SECTION 4 – Berserkir.eu
Our store is hosted on Serveriai.lt servers. Your data is stored through servers data storage, databases and the general WordPress application. Server stores your data on a secure base behind a firewall. Our host pays special attention to the security and confidentiality of our customers. Servers are hosted only in modern server repositories, 24×7 protected by an armed security team. Access to them is strictly controlled and monitored.
SECTION 5 – THIRD-PARTY SERVICES
We collect as minimum as possible information about you just to help us provide you with service you paid us for. For this we use third-party services – shipping stations, payment getaways, manufactures and artisans. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us, like shipping and handling or payment information.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Links: When you click a link on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
To collect your payments we use industry leading secure payment services – PayPal and Braintreepayments (PayPal). We do not collect or store your sensitive payment data on our system or our hosting company – your payment information is forwarded to the payment operator (PayPal and Braintreepayments) without our intervention.
Due to Lithuanian (EU) bookkeeping law we are obliged to securely store your order data for period of time. Periods for storing data:
- Retain inactive accounts – 12 months;
- Retain pending orders – 30 days;
- Retain failed orders – 30 days;
- Retain cancelled orders – 30 days;
- Retain completed orders – 10 years.
If you have an account on our store or made an order before you have the right to require us to provide you with all of the information we have collected about you and / or you have the right to require us to destroy all this information.
Please note, that manufacturers and artisans with whom we work and who ship your orders are subject of local bookkeeping laws too. These laws also require them to securely store your order data for a certain amount of time. This time depends on the country in which the manufacturer or artisan operates. Since we have partners all over the world that ship your products there is no general accounting regulation that apply to all of us at once. Yet, if you would like we can provide you with detailed information about bookkeeping laws that apply to manufacturer (our partner) of a specific product you bought from us. You have the right to require them to provide you with all of the information they have collected about you and / or you have the right to require them to destroy all this information.
SECTION 7 – COOKIES
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
If you decide to accept our cookies and share information they collect from your browser, we will use this information to monitor our sites audience for better marketing strategies. We will do so by providing this information to our Data Processor. In this case our Data Processor is Google Analytics.
SECTION 8 – AGE OF CONSENT
By using our online shop, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply contact us via “CONTACT” form.